Often asked: How To File A Complaint Against An Internet Florist?

Can you get a refund on flowers?

This means that if your flowers arrive and they are dead or not as pictured, you can insist on a full refund, including the cost of delivery. If you ordered your flowers online or over the phone, rather than in store, you ‘ve got additional rights under the Consumer Contract Regulations.

What happens if you’re not home when flowers are delivered?

What happens if the recipient is not at home when the delivery is made? If no one is at home when we attempt delivery, your gift will either be left with a neighbour or, a safe place at the recipients address. Alternatively, your gift may be returned to the florists shop.

How do I complain to Interflora?

Any complaints should be addressed in the first instance to:

1. By email: hello@ interflora.co.uk.
2. By post: Customer Care, Interflora British Unit, Interflora House, Sleaford, Lincolnshire, NG34 7TB.

Do florists have to tell you who sent flowers?

Does a florist have to tell you who sent flowers? You can send anonymous bouquets to people, but if the recipient wants to know who sent them, we have to, BY LAW, tell them who sent the flowers. In this day and age of stalkers etc., the florist must identify the sender and the recipient must be protected and informed.

How do from you flowers get delivered?

Our same day products are delivered through a local preferred florist in your recipient’s area and are available for both future and same day deliveries.

Can you cancel a flower order?

We will be happy to help you cancel your order prior to shipping. However, if your gift is en route or already delivered, we are unable to cancel your order.

Will 1800flowers leave at door?

1-800 Flowers FAQ Yes. Will 1-800-Flowers leave your flowers at the door? If no one is at home for the delivery, the flowers are left with a neighbor or at a safe place near the home.

What time of day does 1800flowers deliver?

When will my gift be delivered? Normally, we deliver between 9:00 AM to 7:00 PM in your recipient’s time zone. During peak holiday times (or if the weather doesn’t cooperate), delivery times can vary.

Will FTD leave flowers at the door?

Fresh Flowers and Plants Delivered by Florist For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the floral arrangements in a safe place for the recipient to retrieve when they return or attempt delivery the next day.

What happens if Interflora can’t deliver?

What happens if the recipient is not at home when the delivery is made? If no one is at home when we attempt delivery, your gift will either be left with a neighbour or, a safe place at the recipients address. Alternatively, your gift may be returned to the florists shop.

Is sending flowers anonymously creepy?

Sending anonymous flowers, therefore, is most romantic among couples who are either dating (or married) or in the courtship phase. Otherwise, it can come across as creepy or even cowardly. Take the first scenario above: the guy would have been much better off just talking to the girl and being nice to her, in person.

Are Interflora Delivery flowers?

Flower Delivery. Send Flowers Online With Interflora. Flower delivery you can trust. Kind-to-the-planet, presented in eco-friendly gift wrap.

Can you find out who sent you flowers from 1800flowers?

Yes – you can send an anonymous. Your recipient will not receive any information on the reservation except the information is written in the greeting card order form. Therefore, if the card statement does not include your name, the recipient would have no way to know who sent the flowers.

Should I send my ex flowers anonymously?

Don’t send her anonymous flowers. Send her an honest letter, explaining where you stand. Consider how you could resolve your dilemma with the long distance relationship and propose a solution to her. She may feel just like you.

How do you send roses anonymously?

But when you’re sending flowers with Social Flowers, you have the option of writing ‘Your Name On The Order” as ‘ Anonymous ‘. This will be only name the Recipient sees. A Flower Card Message is needed and is sent with the flowers but this can be unsigned or you can sign it as ‘ Anonymous ‘.